VNSG Executive Council Diner 2014 - page 8

8
VNSG Executive Council Dinner
PostNL, as well as a major shift from CAPEX
to OPEX.
One of the hurdles for innovation adoption
in a SAP landscape can be the inflexibility of
the SAP licensing model. With the explained
strategy, PostNL replaced existing ERP
functionality, for which they already made
significant investments in SAP licenses,
with new cloud-based technology. This
makes another investment ‘just for replacing
technology’ not very obvious, as customers
pay significant yearly maintenance fees also
to keep functionalities technologically up-to-
date. Surely, if SAP would like to stimulate
their customers to make significant transition
effort for ‘moving to the cloud’ it would be
helpful if the investments in already bought
functionalities could be re-allocated to new,
succeeding technologies. Thanks to the
efforts of PostNL, SAP made some changes
in its licensing policies to meet the customers’
wishes. But also within the SUGEN network
this still is a prime strategic topic for
discussion with the board of SAP.
A second interesting result is the positioning
of SAP Business ByDesign. Due to some
unfortunate communication by SAP there
was a lot of uncertainty in the market about
the future of this product. And this doubt
was never fully removed by SAP through
clear statements. However, PostNL must
have obtained enough surety from SAP
to more or less stake their future on SAP
Business ByDesign. PostNL also mentioned
another large global customer that launched
Paul Bot from PostNL talked about his
company’s all-cloud strategy. For PostNL
this means a fundamental change from a
traditional on-premise ERP to an SaaS-
based landscape, and also a fundamental
change of mindset for the organisation.
Keywords are Standardise, Simplify and
Eliminate, which means that PostNL focuses
on SaaS solutions as the mainstream
solution to support ‘business commodities’.
Their proprietary IT development is only
and specifically concentrated on their
core business where they can and must
differentiate.
PostNL uses SAP Business ByDesign as
a fully integrated on-demand business
management solution. Salesforce is
implemented for Marketing, Sales and
Customer Service, with a dedicated add-on
for the Order-to-Cash process because of its
PostNL specifics. SuccessFactors supports
HR. The Core PostNL Logistics solution is the
only remaining large proprietary component
in the application landscape that specifically
supports PostNL core business.
A cloud strategy surely does not mean a
homogenous cloud landscape. In such a
setup a so-called Cloud Kernel component is
necessary in order to define and manage the
integrated, virtual data model and to organise
the information exchange between the various
(cloud) components of the overall landscape.
PostNL used Hana Cloud Integration (HCI)
technologies for that. The all-cloud strategy
brought a significant reduction of IT cost for
Cloud at PostNL
Paul Bot - PostNL
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